Your complete satisfaction is our number one goal at ImageOne. We work hard to ensure that your expectations are met on every order and back nearly all of our products with a 30-day, no-hassle, money-back guarantee.
The only exception is custom folders, meaning imprinted folders or any product customized and made special just for you. Because we provide proofs before printing; customized or personalized items cannot be returned or exchanged, except in the event of an ImageOne error. If an ImageOne error occurs, we will correct the mistake and quickly issue a replacement.